Fascination О пинко
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them.
The player from the United Kingdom had requested a withdrawal prior to submitting her complaint. Unfortunately, her winnings had not been received at that time. After her account had been cleared of all deposits and withdrawals, she was upset to learn that UK players might not be allowed to play.
О проектеКонтактыПартнерская программаДля агентовПользовательское соглашениеПолитика конфиденциальностиЭнциклопедияКарта сайтаНаши экспертыНаши вакансии
After more than two weeks and over ten failed withdrawal attempts, the casino finally approved his request and he received his money. The issue had been resolved and the complaint had been closed.
The complaint was rejected because the player didn't respond to our messages and questions. The player later informed us that the withdrawal was processed, therefore we marked the complaint as resolved.
The player from Germany won a larger amount at Bruno Casino and faced a refusal of payout despite submitting the requested documents multiple times. The player confirmed that after verifying the documents, the payout was successfully processed.
The player from Brazil is experiencing an issue with his deposit. Despite numerous attempts to contact the casino and provide evidence of the deposit, he has not received the money into his account. Player’s complaint has been resolved successfully.
In our comprehensive review of all relevant aspects, PinoCasino has attained a High Safety Index of 8.2. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Thank you so much for your kind words, Johnan. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Вторая жалоба связана с коэффициентами, которые отдельным игрокам внезапно режут под корень – попутно отключая для таких игроков все бонусы.
So zero chance for verification. This is mopping. Never play at this casino unless they are verified in advance, they won't pay! It's all about a profit after depositing EUR 20.00! That says a lot, but not a lot of good!
The player from Ireland requested a withdrawal of €50 two weeks ago, but still hasn't received the funds. The player later confirmed that the issue was resolved.
We recommended the player contact the payment provider for investigation. Eventually, the player confirmed that the money arrived in the casino account within the expected timeframe, and the complaint was marked as resolved.
The casino had confirmed that the refund process was initiated and asked the player to check his email. The player later confirmed that the payment had been combined with another refund, leading to initial confusion. Upon realizing this, he here had acknowledged receipt of the funds. The issue had been successfully resolved.